Frequently Asked Questions
Everything you need to know about your HomeFitnessCode journey.
What are your shipping times and costs?
We offer free standard shipping on all orders within the continental United States. Most orders are processed within 1-2 business days and typically arrive within 5-7 business days depending on your location.
What is your return policy for fitness equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the item in its original packaging. Please note that customers are responsible for return shipping costs unless the product arrived damaged.
Do your products come with a warranty?
Yes, all HomeFitnessCode equipment comes with a standard 12-month warranty covering manufacturing defects. We also offer extended protection plans at checkout for added peace of mind.
How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Klarna and Affirm for eligible purchases.
Are your treadmills and bikes easy to assemble?
Most of our equipment arrives 90% pre-assembled. Each product includes a comprehensive instruction manual and all necessary tools. Assembly typically takes between 15 to 30 minutes.